Privacy Policy
The Barenaked Ladies care about your privacy. In this Privacy Policy, “we”, “us” and “our” refer to The Barenaked Ladies and our management company who makes this web site available to you. This privacy policy tells you what information we collect at our web site and how we use it. “Personal information” means information about you or that may be used to identify you. By accessing and using our web site, you agree that we may collect, use and disclose your personal information as described in this policy.
Information We Collect and How We Use It
There are places at our web site where you can share your personal information with us, and where you can communicate with others. These places and the use of your personal information collected through them are described below.
Registration
Some parts of our web site give you the opportunity to register with us, and sometimes registration is required before certain web site features can be used. Our registration forms may request your contact information (such as your name, email address, mailing address, etc.), demographic information (such as your country, gender, etc.), and profile data (such as your music preferences, entertainment practices, etc). You may be assigned a web site username and/or password. For our internal purposes, we use this information to communicate with you and provide the services you have requested, and to provide a more personalized experience on our web site. For example, your registration may allow you to use and post to web site message boards, create web site profiles, etc. We use aggregate demographic and profile information about our audience in order to improve our service, for marketing purposes and/or for industry reporting purposes.
E-Commerce
If you purchase products or services from our web site, we will need to collect your name, address, contact information and credit card information. This information is used to process your transaction, to deliver products to you and to deal with any returns that you may make.
Newsletters and Other Communication from Us
Our registered users and customers may receive newsletters or other email communications from us or our record label, and we may also offer other users the opportunity to sign up to receive such information. When there is a separate sign-up for newsletters, we ask for contact information such as name and email address, and, occasionally, demographic and profile information. We use this information in the same manner as we use the contact information in the Registration process described above. We may offer our users the choice whether to receive mailings from others that we think will be of interest. Recipients of our mailings can unsubscribe by following instructions that may appear at the end of the email newsletter.
Communications with Us
Our web site has features where you can submit information to us (such as when contacting us with a question or feedback). We will retain your emails and other information you submit to us for our internal purposes such as replying to your questions, sending newsletters to you, providing you with updates about the band, following up with you on your emails to us, compiling aggregate statistics on web site usage and to generally help us to serve you better.
Communications with Friends
From time to time we may offer features where you can send information to others, such as e-cards or “Tell A Friend” features. By providing your friends’ contact information to us, you agree that you are providing this information for your personal, non-commercial purposes and that we are using this information on your behalf to communicate with your friends. We will use the contact information you enter for your friends to send the email or e-card to them. Interactive and Community Features Our web site may offer interactive and community features, such as message boards, chat, email accounts, instant messaging, profiles, personal homepages, etc. All information posted or sent through these features may be seen by other web site users or members of the general public, and you should be aware that when you voluntarily disclose personal information (e.g., user name, email address, phone number) through these features, that information can be collected and used by others and may result in unsolicited communications from other people. Users’ posts may be publicly and/or internally associated with their profiles/screen-names. Users are solely responsible for the content of messages they post or send on public forums.
Contests, Sweepstakes and Surveys
We may also have contests, sweepstakes and surveys at our web site. When you enter or participate in them, we request contact information from you (such as your full name, email address, mailing address, and telephone number) and may also request demographic or profile information. We will use the information you provide for the purpose of conducting the promotion (for example, to contact you if you have won). We may also use the information to send you newsletters and other information we think may be of interest. Recipients of our mailings can unsubscribe by following instructions that may appear at the end of the email newsletter. Any personal information collected will be used by us and may be associated with registration information. We may share aggregate, anonymous information with others. We may sometimes partner with sponsors in offering contests, sweepstakes or surveys, and may share (provide and receive) personal information with them for the purpose of contacting winners and to provide information to contestants about goods or services that they believe may be of interest.
Web Site Administration
We may gather information such as the date, time, browser type, navigation history, and IP address of all visitors to our web site. We use this information for our internal security audit log, trend analysis, and system administration, and to gather broad demographic information about our user base for anonymous, aggregate use. However, please note that, when you purchase something from our web site, we do link your IP address to your name for the purpose of completing the e-commerce transaction. Note that in order to keep our registered users informed about the operation of our services, we may send emails and announcements that are needed for the proper functioning and administration of our web site and service.
Automatic Data Collection
Our web site has features, such as data collection forms, that automatically collect information from users to assist us in honouring our users’ preferences and serve their needs.
Sharing Your Personal Information
Other than as set forth in this policy, we do not share your personal information with other organizations. Your personal information may be shared in the following ways: With Consent We may share your information with others if you choose to let us do so, such as where we offer opt-out or opt-in choices. E-Commerce If you purchase products or services from our web site, we are required to share your personal information supplied as part of the purchase transaction with the financial institution that acquires our transactions, the financial institution that has issued your credit card, the applicable credit card association (e.g., VISA/MasterCard, etc.) and those payment processors/financial intermediaries who participate in the processing of the transaction. Affiliates and Successors Any personal information that you provide to our web site may be shared with: our current any future management company (including all business units, subsidiaries, affiliates and entities into which it may be merged, or entities to which any of its assets, products, web sites or operations may be transferred); our representatives, and any record label that we may join.
Service Providers
We may transfer your personal information with organizations acting as our service providers or agents in providing our service to you, and who agree to use it only for that purpose and to keep the information secure and confidential. Service providers may be located in various countries, so please be aware that authorized officials of governments in those countries may be lawfully able to access your personal information without your knowledge or consent pursuant to the laws of such countries. To the extent that we are permitted to do so by applicable law, we will notify you if this access occurs.
Required By Law
We will disclose information we maintain when required or permitted to do so by law, for example, in response to a court order or a subpoena or other legal obligation, in response to a law enforcement agency’s request, or in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property.
Aggregate Information
We may provide and receive aggregate information, which is not personally identifiable, with others. This information may include demographic data such as the gender and/or geographic location of groups of users, but it will not include personal information (such as your name or email address). We use aggregate demographic information about our audience in order to improve our service, for marketing purposes and/or industry reporting purposes.
Choice
Our web site may provide you the opportunity to choose to receive communications from us or from third parties at the point where we request information about you.
Cookies
Our web site uses session cookies, which are small data files containing information about the user that are stored on the user’s hard drive. These cookies automatically are deleted once you exit your browser. Some cookies are used to make login to our web site easier (such as by remembering usernames and passwords). If users reject cookies, they may be limited in using some areas of our web site. Cookies can also enable us to track users’ movements and target their interests to enhance their experience at our web site.
Access
You have a right to access your personal information by contacting our Privacy Officer at the address listed below. If your personal information changes (such as zip or postal code), we correct or update that personal information. Please feel free to contact us if you have any questions regarding making changes to your data.
Data Collection From Children
We do not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not attempt to send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 may provide any personal information to us. We use reasonable efforts to screen-out children from data collection and/or use of interactive or community features. We are committed to protecting children's privacy. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact our privacy officer.
Security
Security for all personal information is extremely important to us. We store your personal information securely, and use special procedures designed to protect the information we collect from loss, misuse, unauthorized access or disclosure, alteration or destruction. Links We may provide links to other web sites that are not affiliated with us, our management company, our label or any of our representatives. We are not responsible for those other web sites, their privacy policies or how they treat information about their users, and we advise you to check their privacy policies before providing any personal information to them.
Privacy Policy Changes
We reserve the right to modify, alter or otherwise update this Privacy Policy at any time, so we encourage you to review this policy from time to time.
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